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CITY WEST CHARGES SALFORD TENANT £12 PER WINDOW PER CLEAN
 

Star date: 23rd March 2018

SALFORD TENANTS TAKEN TO THE CLEANERS BY CITY WEST

City West Housing has introduced a new external window cleaning service at Cremer House in Eccles for which it's charging £1.30p per week, plus a 20p per week 'management charge'. This adds up to £72 per year but the windows will only be cleaned twice a year.

City West tenant, Ali Cassim, has a one bedroom flat in the block with only three windows... "City West is charging me £12 per window per clean" he says "I find it absolutely scandalous."

Full details here...


This month, City West Housing wrote to tenants at Cremer House in Eccles stating that, "following feedback from high rise customers regarding the cleanliness of external windows" the company will be introducing a window cleaning service on "a twice yearly basis"...

The fee for the cleaning is in addition to service charges and is £1.30 per week, plus a 20p per week "management fee". For tenants this works out at around £6 per month, or £72 per year, for two cleans; one in spring and one in the autumn. Or £36 per clean.

"My flat is one-bedroom so I only have three windows in it, which means that City West is charging me £12 per window per clean" fumes Cremer House tenant, Ali Cassim "How on earth have they reached a figure like that?

"I have friends on the ground and first floors who clean their own windows; are they still going to have to pay £1.30 plus the 20p 'management cost', whatever that is, per week?" he asks "I find it absolutely scandalous that they think they can rip us off in this way."

Other City West tenants have also got in touch about the new service, pointing out that the company once boasted that the windows in the high rise block were 'self cleaning'...


The Salford Star has asked City West parent company ForViva for a comment but as yet no response has been received.

alan davies wrote
at 13:27:24 on 30 March 2018
when did city west sell out? no one told me!!
?
Bob the regular wrote
at 20:56:00 on 25 March 2018
Please ,please, please take Phils good advice below and listen to that song and video clip. I did and laughed my arse off. It just about sums up our housing providers.All of them and the council as well.
?
Phil wrote
at 10:03:13 on 25 March 2018
This is what happens when you are conned into believing that the old was bad and the new is good. This is called progress. Council housing was always condemned as being unfit for purpose (1970's on) and groups like Salix, City West and City East were proposed as the solution. The thing is, as tenants are seeing, they're not. This is because such not for profit Housing Associations are often managed by people with a Monsieur Thenardier mentality. Listen to the song Master of The House from Les Miserables and you will know what I am writing about. Trust me, there will come a time when to live in a multi storey towerblock you will need a wage of about five hundred sovs a week.
?
Bob wrote
at 18:05:32 on 24 March 2018
Typical of the Robbing ********, city West. They are even charging for some repairs, that's when you can get them done. Nearly two years for a new front door. The rents are a rip off. They should be brought back under council control. People agreed to City West take over but has not City West been taken over by another Housing trust?.
?
Hedley Hopper & Daughter, Wendy Lene wrote
at 17:03:14 on 23 March 2018
Wouldn't mind the Windows Contract for The Civic Centre at those prices!! Just think of all those windows in the Old part and the New Parts! I could afford to retire!!
?
Steve mallon wrote
at 15:27:41 on 23 March 2018
That would mean my block would cost over £4000 per year...that seems a bit high
?
Gareth L wrote
at 15:27:35 on 23 March 2018
It would appear that for those living in Cremer House, City west are creaming money off them!
?
life is loud wrote
at 15:27:29 on 23 March 2018
You are lucky you got a window cleaner they are like gold dust
?
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