Salford Council Horror Survey…
This is the survey that even Salford Council's Assistant Chief Exec, Kevin Brady, described as "poor" and "particularly disappointing". This is the survey that the Audit Commission itself needed "to examine whether partners understand the recent disappointing Place Survey results"…
This survey was so horrid that Kevin Brady wouldn't even print the results in his report to Partners IN Salford recently…"This report does not provide details of the results but focuses on the improvements we need to make in response to the feedback the survey results provide" he wrote.
Fortunately, although the results of Place Survey are not available to Salford Council contacts, Government Office North West has kindly published some of them on its website. And, yep, they are horrid…
The Place Survey "provides information on people's perceptions of their local area and the local services they receive" and Salford comes second bottom of all areas in the North West, losing out only to Oldham, while the city is in the worst 20% places to live in the whole country. What makes it particularly horrid is that the Place Survey's results are from questionnaires completed by 2358 of Salford's own residents - well over a quarter of the 8200 sent out.
Salford was best at nothing and in the worst category for four indicators out of 18…
% who agree that they can influence decisions in their local area – Salford 3rd worst (23.5%) behind Wigan and Sefton
% who are satisfied with their local area as a place to live – Salford 3rd worst (65.6%) behind Pendle and Oldham
% of people aged 65 and over who are satisfied with both their home and neighbourhood – Salford 2nd worst, only 0.1% behind Manchester.
% who think that there is a problem with people not treating each other with respect and consideration in their local area – Salford worst (47.5%)
Not in the Government Office North West tables but highlighted by Kevin Brady in his Report (click here and then on 3c) was that "Salford followed the national trend with a reduced level of satisfaction with the way the council runs things but had a particularly disappointing Place Survey result (34%)". He concludes "there is still some work to be done to determine why the Place Survey result was so low".
*The Ipsos MORI Survey was done in 2008 but the accredited results have only just become publicly available.
For a related article on Salford stats see here